Privacy Policy

De Todo Clean Yare and out affiliates (“we”, “us”, or “our”) is committed to protecting the privacy of your Personal Information. This Privacy Policy (“Policy”) outlines how we collect, use, and disclose your information when you use our services or visit our website. It applies to all personal data we collect or receive about you, from any source, including our website and online platforms.

By using our services or accessing our website, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect various types of information to provide and improve our cleaning services, including:

• Contact Information: This includes personal details such as your name, address, phone number (including mobile), and email address.
• Payment Information: This includes payment details, such as your credit card number or bank account information, when you make a payment for our services.
• Usage Data: We collect data on how you interact with our website, including your IP address, browser type, and pages visited.
• Information You Submit: This includes data you provide when you request a quote, contact us for more information, or submit feedback.

2. How We Collect Your Information

We collect information in several ways:

• Directly from You: This happens when you submit a form on our website, request a quote, schedule an appointment, or contact us for customer support.
• Automatically: When you visit our website, we collect certain information automatically, such as your IP address and browser type.
• From Third Parties: We may also receive personal information about you from third-party partners, such as payment processors, or through social media platforms.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: We use your information to fulfill your cleaning service requests, including scheduling and payment processing.
• To Communicate with You: We may send you important updates, confirmations, and other communication related to your services or account.
• For Marketing: We may use your information to send promotional messages about our services. You can opt out of receiving marketing communications at any time.
• To Improve Our Services: We may analyze your usage of our website and services to improve customer experience and service quality.
• For Legal and Security Purposes: We may use your information to comply with legal requirements or protect the security and integrity of our services.

4. How We Share Your Information

We may share your personal information in the following ways:

• With Service Providers: We may share your information with trusted third parties that help us run our services, such as payment processors or customer support platforms.
• For Legal Reasons: We may share your information to comply with the law or to protect our rights and safety or the rights and safety of our customers.
• With Business Partners: We may share your information with business partners if we run joint promotions or marketing campaigns.

5. Security of Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. If you believe your personal information is no longer secure, please contact us immediately.

6. Retention of Your Information

We retain your personal information only for as long as necessary to provide services, fulfill legal obligations, or respond to your inquiries. Once no longer needed, we will securely dispose of or anonymize your personal information.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Opt-Out of Marketing: You can opt out of receiving marketing communications at any time.
• Delete Your Data: You can request that we delete your personal information, subject to certain legal exceptions.
• Cookies and Tracking Technologies: You can control the use of cookies through your browser settings. However, some features of our website may not work properly if you disable cookies.

8. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 16, please contact us so we can delete the information.

9. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

11. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.